Contact Us

Customer Service

Customer Service:

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help. We normally send our response regarding your request to your email address within 1 working day.

 

Sales:

If you need information before you buy:

  • 1. We can customize your items at your requests if you leave a message in the comment box when you check out, which will save you much time instead of emailing, asking or calling.
  • 2. Ask a question on item page. (response within 24 hours)
  • 3. Send Email to service@prettywighair.com (response within 24 hours)
  • 4. Live Chat (response within 24 hours if offline. Fastest way if we are online)

We will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

 

Billing Address: CNFIRST TRADE LTD,DEPT 906, 196 HIGH ROAD, WOOD GREEN, LONDON, this address is only billing address